Review of State Auto Insurance Company

State Auto Insurance Company is an Ohio-based insurance company. It offers the best insurance policies at competitive rates. The company boasts of over two thousand employees and a million customers. It is spread across 33 states across the U.S and markets its services through over 3,000 independent agencies.

The State Auto Insurance Company has received many awards and recognition over the years for its unfaltering ethics and heartfelt commitment towards employees, agents and policyholders. Some prestigious industry awards received by the company are:

1. 1954-2009 A+ (Superior) Rating, A.M. Best Company
2. 2002 Company of the Year, Kentucky Professional Insurance Agents
3. 2004 Company of the Year – Total Implementations, ACORD
4. 2004 Company of the Year, Indiana Professional Insurance Agents

Robert S. Pein established the State Auto Insurance Company in Columbus, Ohio in 1921. At that time, the company consisted of just three employees. The company wrote only auto insurance quotes in its initial years. In the early 1920s, a time when the insurance industry left much to be desired in terms of claims and rates, Pein promised reasonable insurance rates to policyholders.

In 1925, the company started writing “non-assessable policies.” This policy stated that policyholders wouldn't be charged additional fees in an event of a huge financial loss. The policy received a good response from customers. In 1926, the company started a monthly publication called 'The Pein Tree' to facilitate better communication with the employees and agents.

State Auto Insurance's unique CustomFitSM personal auto program allows them to customize auto coverage policies for their customers as per their specific requirements.

State Auto Insurance offers two special plans, namely Prime Of Life and the Non-Standard Auto/State Auto National plan, which give it an edge over its competitors. The Prime Of Life program allows customers to get discounts without paying any additional fees. Customers can also receive extra value coverage, which doesn’t include any deductible.

State Auto Insurance’s Non-Standard Auto/State Auto National program offers attractive options for high-risk insurers who find it difficult to receive insurance anywhere else. This plans offers auto insurance coverage such as medical payments, liability, uninsured motorist coverage and physical damage. State Auto Insurance offers a wide assortment of optional coverage based on the customers' requirements.

The company also offers many discounts to its customers. It provides discounts in insurance rates to good students, mature drivers and people having a clean driving record. Besides, State Auto Insurance has lowered the qualification age of senior citizens to 45. Most auto insurance companies usually offer senior citizens discounts to drivers who are at least 50 years old.

State Auto Insurance Company has a well-qualified and seasoned customer care staff, which provides the best quality customer service by patiently answering the customers' queries.

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